Customer service is the most important aspect of the hospitality industry. Managing the service delivery is therefore a very important process in ensuring the success of all departments.
Market and customer research
Service and quality standards
Customer service monitoring
Feedback collection and analysis
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The Company Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels...
Belmond have an excellent opportunity for a Revenue Management Assistant to join the Corporate team. The Revenue Management Assistant will support and advise the corporate revenue team and the product...
Director, Revenue Management Apply your analytical and strategic planning strengths as Director, Revenue Management, where you will successfully balance inventory and demand to maximize room revenue ...
Director, Revenue Management Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guests at Fairmont Hotels & Resorts. Apply your analytical and st...