Providing arrival and departure services to guests requires the ability to check daily arrivals, allocate rooms, check guests in and out of their accommodation and complete invoicing of guest charges.
This course will show you how to:
Prepare for guest arrival
Welcome guests and process guest registrations
Prepare for guest departure
Check guests out and finalise documentation
Keep learning. Keep growing.
Discover this selection of interesting courses
We have a range of courses available: from online courses to short courses and master's degrees. Start your search by checking out our most popular courses below.
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper...
First opened as Townhouses and later used as a boarding house in 1858 at No 10 Queen Square by local builder Soloman Francis. It was later re-opened with much celebration as the Francis Private Hotel ...