Frontline service personnel working in tourism, travel and hospitality businesses regularly provide information and assistance to customers, visitors and guests. You will need to:
Use current information about your organization
Provide clear
Seek feedback and improve your service provision
Keep learning. Keep growing.
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We have a range of courses available: from online courses to short courses and master's degrees. Start your search by checking out our most popular courses below.
Get ready for real-world experience and learn what it takes for the daily operation of the world's largest regional theme park! Interns will be given the opportunity to learn various aspect of the par...
Shangri-La Hotel, Singapore To be responsible for the overall administration and operations regarding wine and beverage and to assist the sections appointed in the F&B division with the alcoho...
Job Description Responsible for cleanliness, orderliness, and appearance of the entire hotel.To ensure that hotel cleaning and sanitization levels and scores are maintained.To ensure that employee ex...
Job Description This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level o...