What you will learn
Frontline service personnel working in tourism, travel and hospitality businesses regularly provide information and assistance to customers, visitors and guests. You will need to:
Use current information about your organization
Provide clear
Seek feedback and improve your service provision
Keep learning. Keep growing.
Discover this selection of interesting courses
We have a range of courses available: from online courses to short courses and master's degrees. Start your search by checking out our most popular courses below.
COVID-19: Hospitality Operations
eHotelier - eAcademy
Certificate: A certificate is included on successful completion of the course
Who should take this course: All line staff, supervisors and managers What you will learn:
You will be guided through detailed procedures of hospitality operations in the COVID-19 world including:
About coronavirus
Personal safety
Cleaning protocols
Responding to customers
What's changing?
Benefits: The course will provide you with a detailed understanding of the required procedures and the confidence to work safely for the benefit of your guests
Duration
1 hour
Format
Online
Hotel Management Fundamentals: Kickstart Your Career Success
Courses Select
Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success!
Duration
Self-paced
Format
Online
TripAdvisor Domination For Hotels & Hospitality Management
Courses Select
Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019
Duration
Self-paced
Format
Online
Ready to put your skills into practice?
Here are the latest jobs that match your new skills
Reservations Sales Agent
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Assistant Manager - Learning (Local)- Hyatt Regency Shenzhen Airport
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AM-Spa & Fitness 副理-水疗健身中心
You will be responsible to assist with the efficient running of the department in line with Hyatt International''s Corporate Strategies and brand standards, whilst meeting employee, guest and owner ex...
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Host - Front Office
* Contributes to the smooth and efficient running of the Reception within the Rooms DivisionIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experie...
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