The porter is the face of the accommodation establishment and makes the first impression on the guest.
In this course you will learn:
How to welcome guests and begin the arrival process
Appropriate methods for handling guest luggage
The role of the porter in providing information and assistance
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Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper...
First opened as Townhouses and later used as a boarding house in 1858 at No 10 Queen Square by local builder Soloman Francis. It was later re-opened with much celebration as the Francis Private Hotel ...