What you will learn
In the tourism, hospitality and events industries, customers often come to you for advice. As a result, you need to keep informed and up-to-date regarding products and services available, as well as the local area.
This course will help you:
Understand the needs of a diverse range of customers
Learn how to keep up-to-date with useful information
Provide accurate information to visitors
Help visitors to enjoy their experience
Keep learning. Keep growing.
Discover this selection of interesting courses
We have a range of courses available: from online courses to short courses and master's degrees. Start your search by checking out our most popular courses below.
COVID-19: Hospitality Operations
eHotelier - eAcademy
Certificate: A certificate is included on successful completion of the course
Who should take this course: All line staff, supervisors and managers What you will learn:
You will be guided through detailed procedures of hospitality operations in the COVID-19 world including:
About coronavirus
Personal safety
Cleaning protocols
Responding to customers
What's changing?
Benefits: The course will provide you with a detailed understanding of the required procedures and the confidence to work safely for the benefit of your guests
Duration
1 hour
Format
Online
Hotel Management Fundamentals: Kickstart Your Career Success
Courses Select
Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success!
Duration
Self-paced
Format
Online
TripAdvisor Domination For Hotels & Hospitality Management
Courses Select
Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019
Duration
Self-paced
Format
Online
Ready to put your skills into practice?
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