Director of Banquets

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Company Description

Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere.  We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden.  Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele. 

Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.  Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! 

Job Description

As a Director of Banquets, you will lead and support the Banquet team as well as any other Food and Beverage assigned outlet as business demands to create unforgettable and elegant event experiences for all our clientele.

Director of Banquets

What’s in it for you:

• Unlimited career development opportunities, both nationally and internationally.  The sky is your limit!
• Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential.
• Give back through our Corporate Social Responsibility activities and local community based philanthropy.

What you'll be doing:

• Provide operational leadership and direction for the day to day operations of the Banquets Department and any other assigned Outlet with a focus on tailor-made service for each and every guest.
• Support, mentor, and coach the Banquet team and/or any other assigned Food & Beverage teams to maintain luxury engagement.
• Handle guest concerns and respond promptly providing a exceptional service recovery and notifying all appropriate parties where necessary. Create and support a welcoming and personalized experience for every guests.
• Ensure brand standards are maintained with highest standard of quality and HAACP standards are adhered to.
• Assist with all administrative tasks to include payroll, scheduling, paperwork, reports, Audit preparation documentation, etc. and any other assigned special projects.
• Communicate effectively with leadership, the Banquet team and other departments.
• Work with the F&B leadership team to improve offerings and actively share ideas, opinions and suggestions to meet and exceed guests expectations and dining experiences.
• Assist in overall F&B management responsibilities as needed.
• Follow department policies, procedures and Sofitel luxury service standards.

Qualifications

Your experience and skills include:

• Luxury service focused and a passion for everything Food and Beverage.
• 2-5 years previous Banquets leadership experience in a similar  role in a luxury setting.
• Proactive, with a demonstrated eye for detail and the ability to manage multiple functions, while meeting deadlines.
• Strong interpersonal and problem solving abilities and the ability to lead by example.
• Previous F&B point of sale system experience required, preferably Silverware.
• Exceptiona communication skills and strong computer skills.

Visa Requirements:  Must be legally eligible to work in United States. The hotel is unable to assist candidates in obtaining US work authorization. 

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
• We recognize and celebrate team and individual successes.
• A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests.