Owner Experience Coordinator - Immediate Start - FT (32HRS/WK)

Company Description

Unfortunately no staff housing is available.

Please only apply if you're currently living in the Sea To Sky area.

Hiring for 4 DAYS A WEEK (Thurs-Sun)

Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences.  At Fairmont Heritage Place, Nature's Door, owners enjoy luxury amenities and the unparalleled service that only Fairmont can deliver.

 

Job Description

• Help coordinate the day-to-day operations with friendly and engaging service
• Handle the Owner arrival experience & departure experience, requests & concerns; and react quickly to guarantee memorable moments for our owners
• Booking massages, activities, transfers and dinner reservations
• Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area
• Ensure Owner homes meet standards of quality and cleanliness
• Perform housekeeping touch up duties as required
• Comply with Fairmont Hotels & Resorts policies and procedures
• Other duties as assigned

Qualifications

• Service focused personality is essential
• Previous experience in a similar role is an asset
• Prior experience working with RDP or a related hospitality system
• Strong interpersonal and problem solving abilities and the ability to lead by example
• BC Driver's License in good standing
• Attention to detail and administrative skills required

Additional Information

• Work-life balance with unparalleled access to the outdoors right outside the door
• Excellent Extended Health Benefits program for full-time staff
• Incredible team culture with many engagement opportunities
• Wellness Benefit allowance for full-time staff
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• We are unable to provide staff housing or visa sponsorship