Personal Assistant to General Manager

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The Personal Assistant to General Manager entails delivering advanced secretarial and administrative support to the General Manager, executing tasks and requests as directed. Operates with minimal supervision while handling confidential matters with professionalism.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Ensuring a timely turnaround of items requiring signature, preparing reports – monthly and weekly, ensuring deadlines are met, ensuring items are traced and a timely follow up actioned.
• Full management of the General Manager's diary and agenda.
• Build solid relationships with peers in the owner’s office, corporate office, the hotel and within any affiliated hotels to ensure a smooth transition of information and a speedy response to enquiries.
• In charge of responding to all Trust You feedback, updating the Trust You website and liaising with all departments of the hotel to gather back up and detailed information to ensure a clear response to all guest complaints.
• Ensure that monthly Trust You reports are distributed to all involved in preparation for Service Excellence Meeting, and that follow ups happen where necessary.
• Ensure all private communication and personal / official documents are kept discreet and confidential.
• Maintain a timely turnaround of all documents requiring the General Manager's signature.

Qualifications

• Excellent written, verbal and interpersonal skills and ability to professionally interact with diverse internal and external groups.
• Strong analytical and problem solving skills with attention to details and ability to review materials for accuracy.
• Excellent time management and organizational skills.
• Proficiency with the suite of Microsoft Office

Additional Information

Your team and working environment:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.