Senior Room Attendant

Company Description

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Job Description

The Senior Room Attendant is responsible for the immaculate upkeep and cleanliness of guest rooms and guest corridor, presenting a clean and welcoming environment. He/she will always provide sufficient supplies in every guest room and attends to guest requests. He/she will self-inspect rooms for guest arrivals.

Primary Responsibilities

· Ensures guestroom and guest floors corridors are immaculate, clean and comfortable

· Ensures all required guest rooms are ready prior to guest arrivals - cleaning and releasing of clean rooms

· Effectively communicates with Housekeeping Supervisor on issues and challenges during shift work

· Ensures all assigned rooms (check-out or make-up) are completed before the end of shift

· Ensures section corridor carpets are vacuumed daily after room cleaning

· Ensures trolley is clean and properly stocked up for the next shift

· Ensures scheduled deep cleaning task are completed

· Ensures guest privacy are respected

· Observes and anticipates guest’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalized service to our residents.

· Ensures observed preferences of guest are communicated with the Manager for follow up and recording in guest profile.

Qualifications

• Minimum Secondary School Education 
• Basic written and spoken English  
  
  
• Experience in handling machineries is ideal but not necessary 
  
  
• Has 2 years work experience
  
  

Additional Information

• Good interpersonal skills with multi-cultural awareness and able to work alongside a team of colleagues from different cultures
• Service oriented with an eye for details
  
  
• Ability to work efficiently and independently under pressure in a dynamic environment 
  
  
• Self-motivated and energetic