Reservations Coordinator, Travel Industry

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Responsible for coordinating overall Business Travel & Leisure reservations for Fairmont Austin.

• Complete administrative tasks such expense reports and process invoices.
• Build customer relationships by providing exceptional, friendly and engaging service.
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling
• Recommend property facilities and assist guests with information and special requests
• Book room reservation requests, enter rooming lists, and update accurate information in the system
• Ability to work within a team environment

Qualifications

Your experience and skills include:

• Excellent interpersonal and communication skills
• Proficient in Microsoft Outlook, Excel and Word. 
• Ability to prioritize work in an environment with multiple interests
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer software systems
• Prior experience working with Opera or a related POS system
• Strong interpersonal and problem solving abilities
• Prior hotel experience preferred, not required. 

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS