Food & Beverage Summer Intern

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Food and Beverage Summer Intern

Food & Beverage Summer Intern will be placed in a seasonal role within the operation (at the discretion of Assistant Director of Food & Beverage). This program is designed to be a program in which Summer Intern will be introduced to Fairmont Service Standards and Service Culture. The purpose of this internship is to provide graduate with a thorough understanding of luxury service as it relates to operations, systematics, guest-interaction and emotional intelligence.

Intern will spend the duration of the program in their assigned home department within the operation:

Hotel Overview:  Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of a record-setting operation, in one of the fastest growing markets in the US. 

Summary of Responsibilities:
Reporting to the Rules & Regs Pool Manager, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging services
• Welcome guests to the pool deck and ensure they have a safe and enjoyable experience
• Oversee the cleanliness and the daily upkeep of the pool, pool area, and cabanas
• Ensure guests are aware of all services and activities available at the pool
• Ensure an adequate supply of towels and water are available to guest
• Set up cabanas with amenities
• Pass amenities to guests around the pool area
• Keep cabana coolers stocked with ice, answer guest questions, stock towels and sun lotion, and offer water refills
• Provide Food and Beverage pool side service as required
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous service experience an asset
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.