Commis de Rang
About the job
A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan’s fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest’s needs
MAIN RESPONSIBILITIES
· Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
· Maintain and up-date as required departmental filing system
· Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken
· Serve food and beverage according to guest’s needs & expectations
· Make sure that tables are consistently cleared re-set according to reservation plans
· Have clear and accurate communication with all team members
· Respond promptly to guests and superiors’ requests
· Make sure that the station is stocked and tidy at all times
· Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
· Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
· Attend training sessions and meetings as and when required
- NO
- Benefits: • Meals provided in the staff restaurant • Uniform and laundry service • Exclusive discounts at Armani stores • Access to corporate benefits via the company app
- Department: F&B kitchen
About you
QUALIFICATIONS AND EXPERTISE
· Reading, writing and oral proficiency in English and Italian
· Previous experience in similar or related positions
· Excellent communication and organization skills
· Able to work calmly & confidently under pressure
ADDITIONAL INFORMATION
• Employment Type: Full time
• Location: Milan, Italy
• Languages Required English, Italian
Applicants must have legal authorization to work in Europe.
- Languages required: Italian and English.
The company
Welcome to Armani Hotel Milano, a five stars luxury hotel inaugurated in 2011 following a collaboration between Giorgio Armani S.p.A., one of the most prestigious fashion brands in the world, and Emaar Properties PJSC, the creator of iconic development projects.
Located in the heart of the famous Milan fashion district of Via Manzoni and Via Montenapoleone, just a few minutes away from the amazing Duomo cathedral and La Scala Theatre, the Armani Hotel Milano, with 95 luxury guestrooms and suites, is the second hotel of the brand Armani Hotels & Resorts after the Armani Hotel Dubai situated in the famous Burj Khalifa.
Armani Hotel Milano is the perfect place for a luxury experience made of comfort, privacy and beauty, in line with the Stay with Armani philosophy, which promises a “home-away-from-home” experience: we welcome every guest as our own, delivering a genuine home approach and a unique lifestyle experience.
