Assistant Hotel Manager - Barceló Hamburg
About the job
Job Description
Responsible for the execution of the management policy in all its aspects. To organise, direct, coordinate and supervise, by delegation of the Director, all the operations of the Hotel, both in the accommodation area and in the Food and Beverage area. To coordinate and supervise the work of the department heads.
- To convene and/or participate in periodic breefings with the heads of department to inform, be informed or discuss any issues that may arise.
- Ensuring quality levels in accordance with the objectives set. Receive and attend to clients throughout their stay at the Hotel.
- Collaborate in the preparation and monitoring of the budget. To prepare the fortnightly forecast with the collaboration of all the departments involved.
- Participate in the marketing of the Hotel (TTOO, commercial visits, events, etc.) as well as in the aspects related to revenue management and e-commerce.
- Supervise together with the managers the different staff reports, staff ratios as well as participate in staff selection processes, performance monitoring and in general in any HR policy.
- Department: Secretary / Executive Assistant
About you
- Academic qualification at Diploma level, preferably in Hotel Management, Tourism, Hotel Management or similar. A Master's degree in Hotel Management would be an asset.
- Previous experience in operational positions in Hotelo or GEM.
- Fluency in English and B2 in German
- Excellent customer service skills.
- Good communication skills
- Experience in team management
- Good commercial skills.
- Ability to analyse
- Languages required: German and English.
The company
The Barceló Group, founded in 1931 by Simón Barceló in the island of Mallorca (Spain), is a vertically integrated tourism group that is made up of the Barceló Hotel Group, which has more than 250 hotels and more than 55,000 rooms in 22 countries; and by the travel division Ávoris, which has more than 700 travel agencies on 4 continents, several tour operators and receptive operators, and even an airline.
Working at Barceló means being part of a project. It's not because we are the second largest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a people-oriented company that works for people. Wherever you are, you can always go further.
We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team.
Since 1989 the company has been channeling its social work through the Barceló Foundation, which collaborates in health, education, economic development and culture projects in underdeveloped countries.
At Barceló our motto is: wherever you are, you can always go further.
