Assistant Director of People & Culture (RH)

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Apline chic on the Mont s’Arbois slopes; our modern chalet builds on the legacy of the Rothschild family who set out to create an unrivaled resort experience nearly a century ago. Distinct French character, pure Alpine tradition, and an intimate and inviting setting in both summer and winter define this mountain retreat. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at Le 1920, honoured with two Michelin stars. Our first Four Seasons mountain destination in Europe with 55 spacious accommodations including 14 suites, is due to re-open in December 2019 following renovation, and our 2 seasonal operations are December 15 to April 15 and from June 14 to September 30.

This role reports to the Director of People and Culture and will be responsible for assisting in leading the People and Culture strategy and execution and overseeing the day to day running of the People and Culture function; including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage compliance, training, workers’ compensation and legal matters related to hotel employees.

You will be the Cultural Advocate of the Golden Rule in every employee action in your hotel and responsibilities will include championing top talent and actively supporting succession planning, supporting the hotel as a Business Partner, fostering relationships with others as a coach, supporting and driving Corporate People and Culture initiatives, employee counseling, managing the financials of the budget, conducting regular audits of People and Culture records, organizing and supervising all employee experience programs, actively supporting recruitment, selection, onboarding requirements, evaluating the effectiveness of People and Culture programs and initiatives and analyzing compensation and benefits trends to ensure a balance between cost and employee experience.

Our Ideal Assistant Director of People and Culture candidate will have:

A passion for people, talent management and learning, and will be a Business Partner; strategic, strong business acumen, a catalyst for change and an employee champion.   

• Previous Experience in People & Culture leadership role required, preferably within a hospitality environment

• Solid experience in Human Resources Leadership and Strategy, Employee Relations and Engagement and Talent Acquisition

• Excellent emotional intelligence and interpersonal skills

• Candidate must be fluent in English and French, both verbal and written.

• Service Passion for Luxury Hospitality

• Requires attention to detail and problem-solving skills

• Experience in Workday and Microsoft Office.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences. 

If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements:

Visa sponsorship is available

Some Benefits Four Season Employees enjoy:

• Ability to experience our hotels as a guest through the Employee Travel program

• Highly competitive salaries and incentives

• Accommodation provided during the probationary period and then an allowance will be paid

• Educational assistance programs, as well as in-house training workshop for all employees.

• 25 Vacation Days

• Bank Holidays paid

• Complimentary Employee Meals on duty and food allowance during the shoulder season.

• And much more!

We look forward to receiving your application! 

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******