Bartender

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us. 

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do. 

About Four Seasons Resort Costa Rica at Peninsula Papagayo:  

From our hillside perch overlooking the Pacific Ocean, our expansive Costa Rican resort offers privacy while being your launching pad into boundless adventures. After a day of zip lining, surfing or hiking a volcano, return to our tropical retreat for farm-to-table dining from one of our five restaurants and bars, refreshing swims or relaxing spa treatments. With customized itineraries for families and couples alike, we can’t wait for you to experience “pura vida” at Peninsula Papagayo.  

The Bartender is responsible for delivering exceptional beverage service to guests. They specialize in creating a wide range of beverages, including juices, smoothies, coffees, signature cocktails, and classical cocktails. The bartender provides a friendly and engaging experience for patrons, ensuring their satisfaction while adhering to the resort's quality standards and safety protocols.

Key Responsibilities:

Beverage Preparation and Service:

• Prepare a variety of beverages, including fresh fruit juices, coffee drinks, signature cocktails, and classical cocktails, following standardized recipes.
• Garnish and present beverages attractively to enhance the overall guest experience.
• Ensure that all drinks are served promptly and at the correct temperature.

Guest Engagement:

• Welcome guests warmly and engage in friendly conversation, creating a welcoming and enjoyable atmosphere at the bar.
• Recommend beverages based on guests' preferences and provide information about the drink offerings.

Order Taking and Billing:

• Take drink and food orders from guests at the bar and in the dining area, ensuring accuracy in recording the order.
• Process guest bills, handle cash, credit card transactions, and provide receipts.

Cleanliness and Organization:

• Maintain a clean and organized bar area, including cleaning and sanitizing glassware, utensils, and equipment.
• Ensure the bar is well-stocked with supplies, including alcohol, mixers, fruits, and other necessary ingredients.

Compliance and Safety:

• Comply with all applicable food safety and hygiene regulations.
• Adhere to responsible alcohol service guidelines and age verification protocols.

Juice Bar and Coffee Service:

• Operate the juice bar, preparing fresh fruit juices and smoothies according to standard recipes.
• Brew and serve coffee drinks, such as espresso, cappuccinos, and lattes, to meet guest preferences.

Team Collaboration:

• Work closely with the restaurant team, including servers and kitchen staff, to ensure efficient service and a seamless dining experience.

Skills and Qualifications:

• Proven experience as a bartender, preferably in a resort or high-end dining environment.
• In-depth knowledge of various beverages, including coffee drinks, cocktails, and juices.
• Creative flair for crafting unique and visually appealing cocktails.
• Excellent customer service and communication skills.
• Ability to multitask and handle a high volume of orders.
• Familiarity with POS systems and cash handling.
• Strong understanding of food safety and responsible alcohol service practices.
• Barista skills for coffee preparation (preferred but not mandatory).

Working Conditions: The Bartender's role is primarily within the restaurant's bar area, which may involve standing for extended periods. They should be prepared to work in a fast-paced environment, especially during peak dining hours and busy resort periods. The bartender may be required to work evenings, weekends, and holidays based on the restaurant's operating hours and the resort's needs.