Director of Events

Director of Events – Four Seasons Resort and Residences Cabo San Lucas at Cabo del Sol

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

Be a part of something truly special! Join the pre-opening team of Four Seasons Cabo San Lucas at Cabo Del Sol as SDirector of Events.  On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo.  In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms, Suites and Casitas and 61 Residences, Villas and Estates. Amenities will include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse.  The Clubhouse is perched above the resort with sweeping Ocean views and it is being designed as THE place to host spectacular weddings and events for up to 250 people.  It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.

Be You:

The Director of Events will demonstrate the following key characteristics:

• Ability to communicate clearly and openly creating an atmosphere of mutual trust and teamwork.
• Demonstrates superior knowledge of negotiation, organization, delegation & work under pressure.
• Proven interpersonal skills with a track record of successful client interactions.

Master Your Craft:

The Director of Events oversees all aspects of a profit and service driven Catering and Events Department. This role is critical a critical position to create exceptional events for clients of the resort. 

Desired Skills and Experience:

• Minimum 3 years management experience in leading a team in a comparable role .
• Excellent English and Spanish (Preferred) language.
• Maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Delphi Input Standards, and Guest at Leisure Reports.
• Review for accuracy and assign to the Event Managers all booking turnovers from the Sales Department.
• Prepare with analysis the Catering and Events weekly financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget.
• Complete periodic audits of the Account and Booking Data in Golden Sales & Catering, to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports.
• Evaluate current sales practices and make recommendations to maximize the profitability of the Catering and Events resources.
• Establish and oversee the quarterly administration and seek new ways to motivate and maximize revenues with the Catering and Events Incentive plans
• Finalize the requirements of personally booked or assigned Catering and Event bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Supervise the execution of banquet events. Review all function space with banquet manager and when necessary, head house attendant. Ensure satisfaction of client at the outset of all events. Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the resort.
• Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Marketing and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings.
• Conduct performance evaluations and mentor Events Managers, and Coordinators to develop and prepare Managers and Staff for future promotion and possible transfer within Four Seasons.
• Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Catering or Events Managers or Coordinators.

About Four Seasons Hotels & Resorts: 

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

 What it is Like to Work for Four Seasons Hotels & Resorts:

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site:       www.fourseasons.com    

Our Careers:           Four Seasons Careers (myworkdayjobs.com)       

LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

Facebook:               https://www.facebook.com/FourSeasonsJobs  

Twitter:                     https://twitter.com/FourSeasonsJobs  

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******