In-Room Dining Supervisor

Be a part of Four Seasons Hotel Minneapolis where we foster connection, celebrate character and develop craftsmanship. Join our uniquely-talented team, and we will support you in doing your best work. Whether you’re inspired by our culture, incomparable views of the Mississippi River or two-time James Beard Award-winning native Minnesotan chef, discover why your future is here.

The Four Seasons Hotel Minneapolis seeks a Room Service Supervisor to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company! 

We are looking for an individual who can provide support in our Restaurants by planning, organizing, and directing the work of employees within the Hotel’s Restaurant while ensuring guest satisfaction. This role will report to the Restaurant Managers.

The role of the Room Service Supervisor

Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.  Train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met. The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.

Attend regular operational meetings to ensure effective coordination and cooperation between departments.   Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

We look for the following knowledge, skills and abilities:

• At least 1-2 years of experience in a Food & Beverage related position, luxury environment or fine dining preferred. 
  
  
• Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset 
  
  
• Must have a flexible schedule, ability to work early morning, afternoon, or evening shifts, weekends, and holidays.
  
  
• Strong attention to detail and problem-solving skills.
  
  
• Requires ability to operate computer equipment and other Food & Beverage computer systems. 
  
  

• Knowledge of the local Minneapolis area preferred.
  
  

About Four Seasons Hotel & Private Residences Minneapolis

Four Seasons Hotel Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck.

What you can Expect

We offer the following complimentary, market-leading benefits:

• Comprehensive health and vision insurance*
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay, disability coverage and life insurance

We also care for our team members through competitive compensation packages, opportunities for career development and advancement, and the following rewards in support of their work-life balance:

• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• *Dental coverage available at a discounted rate.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This comes from our belief that life is richer when we truly connect to the people and the world around us.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application.

Service Culture

Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

Learn more about what it is like to work at Four Seasons, visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf