Four Seasons
Posted
Pool & Beach Service Attendant - Full Time
About the job
Join Our Ohana
We invite you to join our ‘ohana at the Four Seasons Resort O’ahu at Ko Olina as we continue to curate unique experiences to our guests. We’re excited to bring the Four Seasons Experience to O’ahu where we infuse the unique local culture here in Hawai’I with Four Seasons. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work For since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the aloha spirit!
Basic Purpose: Provide guests with food and beverage, water, amenity service (cool towels, refreshments, spritzing), towels and assistance with seating arrangements at the pool and surrounding areas. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer service and satisfaction.
Essential Functions:
1. Respond to and provide guests with food and beverage, water, and amenity service, towels and assistance with seating arrangements at the pool and surrounding areas. (70%)
2. Provide accurate information to guests in a courteous manner; fulfill all reasonable guest requests or requirements with a sense of urgency and poise; anticipate guest needs. (10%)
3. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in OhanaPact. (10%)
4. Work harmoniously and professionally with co-workers, supervisors, and outside contacts. (10%)
Non-Essential Functions:
1. Pick-up and deliver towels/towel bins to and from the laundry and towel stands. 2. Responsible for maintaining the pool and seating areas presentable, clean, orderly and ready for immediate use by new guests.
3. Use the hotel computer systems and phone system effectively.
4. Swimming/life guard skills to assist a guest in distress.
5. CPR/First Aid skills/certification.
Pay
The Hourly Rate for this position is $18.76.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
- Department: F&B service
