Security Assistant Manager

Be a part of something truly special! Join the pre-opening team of Four Seasons Cabo San Lucas at Cabo Del Sol as Security Assistant Manager.  On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor, ideally located between Cabo San Lucas and San José del Cabo.  In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” This ultra-luxury ocean-front resort will include 96 beautifully appointed guestrooms and 61 Residences,  Amenities will include three restaurants, five bars, three pools, an open-air fitness center designed by celebrity trainer Harley Pasternak, Spa with ten treatment rooms and relaxation oasis, and The Clubhouse.  The Clubhouse is perched above the resort with sweeping Ocean views, and it is being designed as THE place to host spectacular weddings and events for up to 250 people.  It will feature and event lawn for ceremonies, an indoor/outdoor ballroom, living room space for entertaining, and a bridal suite.  

Target hire date: November 2023

The management level for this position is:  

Operations – Assistant Manager with local package  

The role of the Security Assistant Manager

Knowledge and Skills  

• At least 2~3 years of relevant work experience in Luxury Hotel.  
• Self-driven and a strategic resourcing professional.  
• Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills.  
• Good command of both written and spoken Spanish and English.  
• Managing a Health and Safety program 
• Prior experience in supporting business strategy including the promotion of security-based sales/value add to operational programs 
• Prior experience in CPR, First Aid, firefighting and crowd management 
• Prior experience with security investigations 
• Prior experience with physical security equipment and engineering infrastructure 
• Experience reporting, investigating, and documenting work-related accidents and incidents including guest and employee loss in an objective and comprehensive manner.  
• CPR certified (certified trainer preferred).  
• A passion for teaching and training staff is preferred.  

Essential Functions  

• Implement and maintain a Health and Safety Management system including maintaining safety statements, risk assessments and appropriate training
• Schedule, discipline and direct security personnel in all aspects of security policies and procedures

• Take an active role in the development and implementation of the property's fire and emergency plan, Fire and Emergency Response preparedness plan and all related training including conducting regular fire drills

• Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential liabilities and insurance requirements; and in documenting such activities remain objective and write comprehensive reports.  Advise and recommend a wide variety of control measures appropriate to the incident or event.  Directs and/or assists in internal and external investigations.
• Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
• Control and maintain the order of systems, including but not limited to the CCTV, access control system, alarm system and fire protection system and establish escalation plan for systems faults and issues in a timely manner
• Ability to respond properly to all types of emergency or safety situation
• Ability to manage and supervise the day to day security employees of the property and to ensure the safety and security of all residents, employees, personnel and the property

What to Expect:  

• Be part of a caring team with a family spirit  
• Have opportunities to build a successful career with global potential  
• Work in a diverse and challenging environment and engage with the leadership team  
• Be recognized for your accomplishments  

About Four Seasons Hotels & Resorts:   

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.   

Service Culture  

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.  

 What it is Like to Work for Four Seasons Hotels & Resorts:  

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!  

Learn more by visiting us at:  

Company Site:       www.fourseasons.com      

Our Careers:           Four Seasons Careers (myworkdayjobs.com)         

LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

Facebook:               https://www.facebook.com/FourSeasonsJobs    

Twitter:                     https://twitter.com/FourSeasonsJobs    

 We look forward to receiving your application!  

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******