Trifecta Full Time Host

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One + One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

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The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston! 

We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Food & Beverage Team as a Full Time Host!

Basic Purpose:

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Essential function of the job:

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.  
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Work harmoniously and professionally with co-workers and supervisors.

Preferred Qualifications and Skills:

Education:   High school education or equivalent experience.

Experience:  Six to twelve months of restaurant, food and beverage, or equivalent experience is required.                              

Skills and Abilities:    Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel.

Working knowledge is generally learned on-the- job.  

Requires knowledge or the ability to operate computer equipment and the reservations system. Requires reading, writing and oral proficiency in the English language.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences. 

If you're looking for a challenging and rewarding career in hospitality and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Season Employees enjoy:

• FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• 401(k) Retirement Matching Plan
• Ability to experience our hotels as a guest through the Employee Travel program
• Highly competitive salaries and incentives
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance
• Vacation & Paid Sick Time Off
• Complimentary Employee Meals
• And much more!

We look forward to receiving your application! 

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf