Valet Parking Attendant (On-Call)

Four Seasons Hotels & Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998… come and find out why! Four Seasons Hotel Baltimore is seeking a Valet Parking Guest Services Attendant with experience providing exceptional service standards.  The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.

Join a diverse and talented team in Harbor East Baltimore

Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city’s hippest new district.  Walk to great restaurant and shops and local attractions. Referred to as “the crown jewel of Harbor East” the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites. 

The role of the Valet Parking Guest Services Attendant

• Greet guests who arrive by opening their car door and welcoming them to the hotel while assisting guests descending from cars.
• Issue appropriate valet parking ticket to guests who want car parked.
• Collect and accurately label guest keys upon guest arrival and departure
• Safely park guests' vehicles in predetermined areas, following all traffic laws
• Greet guests and local patrons arriving on foot.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, the local area, in-house events, etc.

Physical Requirements

• 100% mobility  and standing – will be outside for majority of shift
• 40% of shift pulling and pushing of luggage carts with weight up to 200 pounds. Lift or carry luggage/ boxes up to 100 pounds
• Must be able to wear a mask and gloves when required
• Able to work 40 hours per week and accept reasonable requests for overtime. Must have flexibility in availability to work according to business volume

Some Benefits Four Seasons Hotel Baltimore employees enjoy:

• Competitive Salary & Wages
• Excellent Training & Development
• Complimentary Dry Cleaning for Employee’s Uniforms
• Complimentary Employee Meals
• 401(k) Retirement Plans

Miscellaneous

• Work authorization in the United States required.
• Accountability and integrity are essential due to privacy of guest information
• Valid Driver’s License required with a clean driving record
• Experience driving vehicles with both manual and automatic transmission­­­
• Previous experience in guest oriented, fast paced work environment is preferred

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf