Inn & Events Manager
About the job
Haven Harbour Marina Resorts is seeking an Inn and Events Manager to oversee the daily operations of our premier Inn at Haven Harbour, ensuring high standards of guest service, cleanliness and comfort. Additionally, this role will manage and coordinate events hosted at the inn, including weddings, reunions, retreats and other special gatherings, helping ensure each event is executed flawlessly.
Key Responsibilities:
Inn Operations:
- Supervise and train front desk and housekeeping staff
- Ensure all guest accommodations are maintained to the highest standards
- Manage guest check-in and check-out processes and resolve any guest concerns promptly
- Maintain inventory of supplies and coordinate with vendors for restocking
- Oversee the preparation and presentation of daily complimentary continental breakfast
Event Management:
- Coordinate logistics for events, including venue setup, catering and audiovisual requirements
- Liaise with clients to understand their event needs and ensure expectations are met
- Manage event budgets and timelines, ensuring events are executed within scope and on schedule
- Supervise any event staff and vendors to ensure smooth operations
- Help promote the inn as a premier event destination by coordinating with marketing team
Administrative Duties:
- Develop and manage annual budget, track monthly financial performance and provide regular reports to senior management
- Monitor occupancy trends and adjust pricing strategies to maximize revenue and profitability
- Manage operational costs, review vendor contracts and identify savings opportunities without compromising service quality
- Maintain cost-effective inventory levels and coordinate purchasing in line with budget forecasts
- Provide weekly reports to senior management are necessary to ensure reservations-occupancy-pricing mix is actively managed and on track to meet business objectives
- $25 - $35 Per Hour + Bonus Incentives Based On Inn Performance + Onsite Housing
- Onsite Housing Available
- Department: Management
About you
- Minimum of 2 years experience in hotel and/or event management
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficiency computers and email software
- Ability to work flexible hours, including weekends and holidays
- Passion for delivering exceptional guest experiences
- Language required: English.
The company
Located in the picturesque waterfront town of Rock Hall, Maryland, Haven Harbour Marina Resorts is a distinguished luxury destination on the Chesapeake Bay. Our two premier properties — Haven Harbour Marina and Haven Harbour South — offer a seamless blend of world-class marina services, elegant accommodations, and exceptional guest experiences.
At the heart of our resort experience is the Inn at Haven Harbour, a boutique-style inn that exudes coastal sophistication and timeless charm. Each thoughtfully appointed guestroom and suite reflects the relaxed elegance of the Eastern Shore, offering guests an inviting retreat just steps from the water.
Renowned for our impeccable service, serene surroundings, and attention to detail, Haven Harbour Marina Resorts is more than a marina — it is a sanctuary for discerning travelers and boaters alike.
