Guest Services Officer - Food & Beverage Service Centre

Summary

We are inviting passionate, energetic and devoted talents to join our dynamic food & beverage team.

What you will do:

• Provide an excellent and consistent level of service to guests in accordance to the hotel’s brand standards
• Responsible for full spectrum of duties, assisting guests with restaurant bookings and handling guests’ enquiries in a professional and efficient way
• Achieve high level of guest satisfaction by establishing good rapport with Club at the Hyatt members, anticipating guests’ needs and providing prompt response to guests

Qualifications

What you should have:

• Preferably with 1 year of working experience in service industries
• Good communication skills and language skills
• A great team player who is customer-oriented, attentive and hospitable

What we offer:

• Care: A supportive and caring environment where diversity and inclusion are embraced
• Development: Immense learning opportunities to equip and grow yourself
• Well-being: Prioritize well-being and bring positivity at work and in life