Learning Manager

About the job

Summary

About Park Hyatt London River Thames 

Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including a mega-suite and presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool. 

Duties and responsibilities related to the ​Learning Manager​ role 

  • Reporting to the Director of Human Resources, you will set up the Learning function within this luxury hotel and support the onboarding of all colleagues 
  • Aligning hotel learning initiatives with the hotel and company objectives to drive success 
  • Implement and cultivate Hyatt's Global and UK Learning approach, ensuring a consistent approach to learning and development 
  • Delivering Hyatt’s Learning programmes, you will drive Learning on property  
  • Implementing the Area/Global Hyatt Learning initiatives in conjunction with the Area Learning function and tailored to our specific hotel needs 
  • Conduct in-person workshops and coach managers and teams to support their continuous improvement 
  • Evaluate the effectiveness of our learning efforts to optimize their impact and ensure a strong return on investment 


 

Working hours are generally Monday to Friday, office hours, although some flexibility is required during opening and you may need to work some evenings and weekends to deliver training, colleague social events or networking events for example. 

About you 

  • Previous experience in similar role as a Learning Manager within the hospitality industry is a must, with a proven track record of success in implementing and delivering learning initiatives 
  • Experience in Hotel openings would be an advantage 
  • The ideal candidate will possess strong leadership skills and a passion for cultivating a culture of continuous learning 
  • Able to prioritise and self-manage your workload, you will be organised and structured and will maintain consistent performance under pressure with an exceptional eye for detail 
  • You will be a confident trainer with a personable and approachable style and feel comfortable communicating at all levels 
  • You will have a creative streak and be a real ‘people’ person with a natural smile and impeccable grooming! 


Benefits of the ​Learning Manager​ role include 

  • 12 complimentary nights a year across Hyatt Hotels worldwide 
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! 
  • Business attire laundered complimentary 
  • Private Medical Health Insurance 
  • Headspace membership and access to our Employee Assistance Programme 
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels 
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide 


At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! 

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. 

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. 

Next Steps: Apply today for this ​Learning Manager​ role and start your journey with Hyatt Hotels! 

Learning Manager

London, United Kingdom

Full-time, Indefinite

Start Date:

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