礼宾部主管 Concierge

Hotel Brand: InterContinental
Location: China, Xiangyang

Hotel: Xiangyang (KLJXY), No.2 Shengli Street, Xiangcheng District, 441000

Job number: 121931



【岗位职责】

1、直接负责礼宾部的工作。

2、对酒店的宾客提供礼貌专业的服务；协助重要宾客的入住和离店。

3、管理行李房，确保所有的行李有行李标签并且安全存放在合适的位置。

4、负责所有的特殊事情和酒店服务的有关信息的公告。

5、确保工作区域内的所有设备处于良好工作状态。

6、参与员工的培训工作。负责员工的日常培训，制定培训计划。

7、宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。

 

【岗位要求】

1、大专以上学历，有同岗位工作经验1年以上

2、身体健康，品貌端正，形象气质佳。

3、优秀的组织管理能力。

4、优秀的交际能和沟通技巧。

5、善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.