西餐冷厨主管/厨师

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Guangdong, Foshan

Hotel: Foshan (ZCPCH), 118 Fenjiangzhong Road, Chancheng District, 528000

Job number: 120547



财务回报

• Works with superior in the preparation and management of the department’s budget and is aware of financial targets 

与主管共同准备和管理部门的预算，知道部门的财政目标

• Recycles where-ever possible and enforces cost saving measures to staff

任何有可能的地方都要反复利用，并向员工贯彻节约开支的宗旨

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员工团队

• Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results

同事、主管、团队及部门间互相合作及信任

• Actively participate in wider hotel meetings

积极参加组织的各种会议

• 完成酒店交给的临时性任务

 

Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two way communication

部门及酒店员工间应以专业和积极的方式交往以培养良好的关系，促进团队精神的发展和确保有效的互动交流

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宾客体验

• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs

与客人建立保持良好的关系以便满足客人的需要

• Take action to address these needs in order to exceed their expectations

采取行动满足这些需要以达到他们的期望

• Create a positive hotel image in every interaction with internal and external customers

在与每一位酒店或非酒店客人的交往中都 应为酒店树立一个良好的形象

• Adhere to hotel brand standards

遵循酒店的品牌标准

• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

非常了解所有的产品与服务知识，以便向客人解释及出售酒店的服务和设施

• Assist guests and escort them to locations within the hotel at their request

 根据客人的要求协助并带领客人到酒店内所要到的场所

• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs

掌握酒店特别推销及活动以便为客人解释

• Maintain current Hotel information to be able to provide information to guests

掌握并能为客人提供酒店最新的信息

• Implements procedures which enhance the guest experience

执行能提高客人阅历的程序

 

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企业责任

• Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information

了解、熟悉并对本部门和酒店的相关问题有兴趣，掌握最新的知识，包括一些法律知识。

• Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies

遵守洲际酒店的管理制度和员工手册

• Demonstrates an understanding of competitors’ major strengths and weaknesses

了解竞争者的主要实力和弱点

• Establishes and interprets key performance indicators to manage the business, consistently takes into accounts financial implications of business decisions and recommendations

建立并解释管理酒店的主要指示，始终重视酒店的决定及建议的财政经费问题

• Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable

明白酒店的运作程序，着重了解确保酒店成功和盈利的主要因素

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.