调酒师 Sommelier

Hotel Brand: InterContinental
Location: China, Xiangyang

Hotel: Xiangyang (KLJXY), No.2 Shengli Street, Xiangcheng District, 441000

Job number: 121798



· Greet all guests and take beverage and food orders in a prompt and professional manner.

· 快速和专业的迎接所有客人，为客人点餐。

· Serve cocktails and/or menu items to bar guests; up-sell when taking orders.

· 为酒吧客人提供鸡尾酒和餐单上的项目；点单时向客人推销。

· Perform pre- and post-shift side-work.  Stock service station.  Fold and stack cocktail napkins and prepare bowls of bar snacks.

· 工作前后的准备和收尾工作。清点服务站。折叠鸡尾酒餐巾和准备酒吧零食。

· Record order on guest check and ring up on pre-check register or according to hotel procedures.  Complete customer payment transactions according to cash and charge procedures.

· 在客人帐单上进行记录，登录帐号或按酒店程序进行工作。按现金收款程序完成顾客的付款。

· Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary.  Empty trash and ashtrays.

· 高效快速的清理和清洁餐台。需要时清理和抹擦废物，桌椅，墙壁，窗户，镜子和地面。清倒垃圾。

· Assist Bartender in preparation of fruits and garnishes; may assist Bartender in setup and replenishment of appetizers or “happy hour” buffet, if applicable.

· 协助吧台侍应生准备水果和装饰品；必要的话，协助吧台侍应生摆放和补充开胃品或“快乐时光”的自助餐台。

· Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.

· 监督客人的行为和酒精饮品消耗量从而决定什么时候应控制客人的酒精量；将因酒精过量而引发的事故或客人的受伤程度汇报给管理层；在对饮用酒精饮品的客人的年龄有质疑时检查客人的身份证。

· Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.    

· 警告管理层有关服务或安全的事宜。按照设定的指导纲要进行适当的补救服务以确保客人的满意度。

· Perform other duties as assigned

· 完成分配给的其它工作。

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

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