餐饮服务员 F&B Attendant

Hotel Brand: InterContinental
Location: China, Shandong, Qingdao

Hotel: Qingdao (DAOHA), No.98 Ao Men Road, 266071

Job number: 121601



您的日常工作

熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报

替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管

迎接宾客，引导宾客到预订台位或宾客满意的台位

客满时，负责安排好后到的宾客，使宾客乐于等位

随时注意听取宾客的意见，及时向上级反映

随时注意在接待工作中的各种问题，及时向上级反映和协助处理

掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息

向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐

 

我们对您的要求

专科毕业或具有同等学历，经过餐饮服务培训，有一定的日常外语会话能力

有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题

掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法

工作主动、热情、认真，责任心较强

身体健康，仪表端庄

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.