Director of Sales & Marketing at InterContinental Chiang Mai The Mae Ping

Hotel Brand: InterContinental
Location: Thailand, Phang Na, Chiang Mai

Hotel: Chiang Mai The Mae Ping (CNXWC), 153 Sridonchai Road, Chang Khlan, Mueang, 50100

Job number: 124306



Key Responsibilities:

1. Develop and implement strategic sales and marketing plans to achieve revenue targets and market share objectives.
2. Lead and manage the sales and marketing team, providing guidance, support, and coaching to ensure the achievement of individual and team goals.
3. Identify new business opportunities and develop relationships with key accounts, corporate clients, travel agencies, and industry partners to drive sales and revenue growth.
4. Conduct market research and analysis to identify trends, competitive landscape, and customer preferences to inform marketing strategies and product development.
5. Collaborate with the revenue management team to optimize pricing strategies and promotional campaigns to maximize revenue and profitability.
6. Oversee the development and execution of marketing campaigns across various channels, including digital marketing, social media, advertising, and public relations.
7. Monitor and analyze sales and marketing performance metrics, preparing regular reports and presentations for senior management to track progress and identify areas for improvement.
8. Ensure compliance with brand standards, quality assurance, and customer satisfaction goals to uphold the reputation of InterContinental Chiang Mai The Mae Ping.
9. Stay updated on industry trends, best practices, and emerging technologies to continuously innovate and improve sales and marketing initiatives.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field. 
• Minimum of 5 years of experience in sales and marketing roles within the hospitality industry, with at least 2 years in a leadership or managerial position.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Fluency in English; proficiency in other languages is a plus.
• Flexible schedule with the ability to travel as needed.

Join InterContinental Chiang Mai The Mae Ping and be part of a dynamic team dedicated to providing exceptional service and creating memorable experiences for our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.