Restaurant Supervisor - InterContinental Bahrain

Hotel Brand: InterContinental
Location: Bahrain, Manama

Hotel: Bahrain (BAHHA), King Faisal Highway, P.O. Box 777

Job number: 125393



Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Supervisor confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Located in the business and leisure hub of the city, InterContinental® Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Bahrain promises to delight your palate.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Ensure that every guest is satisfied and that the quality of the guest experience is high.
• In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known
• Endeavour to resolve all complaints during shift and logs all complaints in logbook for further follow up
• Supervise cash handling and banking procedures
• Prepare daily banking and cash flow reports
• Establish and instruct colleagues in cash security procedures
• Deal with irregular payments
• Supervise the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Supervise functions
• Supervise outlet service
• Make sure all team members are trained and follow our standards and SOPs. 
• Upsell whenever possible when taking the order.

What we need from you

• One year in a Food and Beverage Supervisory position ideally in a 5 star hotel
• Diploma in Hospitality Management
• Great communication skills
• Highly organized and autonomous, you are acknowledged for your guest service orientation, your reactivity and your capacity to anticipate guests’ needs. 
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Knowledge of Micros and good computer skills are a plus.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.