Assistant Director of Sales - InterContinental Houston

Hotel Brand: InterContinental
Location: United States, Texas, Houston

Hotel: Houston (HOUIT), 6750 Main Street, 77030

Job number: 124584



Role Purpose

As an Assistant Director of Sales you’ll develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms, and food and beverage through direct client contacts. 

Key Accountabilities

People 

• Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers.    
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance.  
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently.  
• Recommend or initiate any HR elated actions where needed.   
• Drive a great working environment for teams to thrive – connect departments to create sense of one team.   

Financial 

• Hit all personal/team sales goals and maximise profitability.  
• Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. 
• Help prepare the departmental budget and financial plans including the hotel marketing plan.   
• Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.  
• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.  

Guest Experience

• Help guests - you’ll be happy to help if someone needs assistance with a request or complaint.   
• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.   
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.   
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.  

Responsible Business 

• Raise the awareness and reputation of your hotel and the brand locally.  
• Identify improvements to marketing activities and overall hotel sales performance and work with other departments.  
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done.

Accountability

This is the top sales and marketing job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members.

Key Skills & Experiences

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field.
• Two to four years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team, or an equivalent combination of education and work experience.
• Must speak local language.  
• Other languages preferred.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.