GPP&W - Coordinador/a de Formación / Learning & Development Organizer (Contrato de Sustitución a Tiempo Parcial)
Palladium Hotel Group
Ibiza, Spain
Front Office Trainee - Jumeirah Mallorca
About the job
About Jumeirah & the Hotel:
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range, a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment
About the Role:
An opportunity has arisen for a Trainee position to join our Front Office Department in Jumeirah Port Soller Hotel & Spa.
The main duties and responsibilities of this role:
- To ensure all guests are given a personalised, warm, friendly, courteous and efficient service at all times. Besides, warrant smooth and efficient operation of the Front Office.
- Be warrant of smooth and efficient daily operation of the Reception Desk, guaranteeing that all hotel guests and visitors receive an optimum level of service and care at all times.
- All individual personalised check ins and check outs of guests.
- Liaising with guests for all general enquiries
- To assist Other Hotel Front office Operation whenever required.
- To assist department objective in order to achieve targets (Up selling etc.)
- To be ready to work willingly to any assignment given.
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range, a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment
About the Role:
An opportunity has arisen for a Trainee position to join our Front Office Department in Jumeirah Port Soller Hotel & Spa.
The main duties and responsibilities of this role:
- To ensure all guests are given a personalised, warm, friendly, courteous and efficient service at all times. Besides, warrant smooth and efficient operation of the Front Office.
- Be warrant of smooth and efficient daily operation of the Reception Desk, guaranteeing that all hotel guests and visitors receive an optimum level of service and care at all times.
- All individual personalised check ins and check outs of guests.
- Liaising with guests for all general enquiries
- To assist Other Hotel Front office Operation whenever required.
- To assist department objective in order to achieve targets (Up selling etc.)
- To be ready to work willingly to any assignment given.
- About the benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes excellent training and development opportunities, uniform, laundry services, meals during working hours and retail leisure discounts. This is a full-time internship, therefore, the working hours are 40 per week with 2 days off. We also provide accommodation for our trainees.
- Department: Reception
About you
About you:
The ideal candidate for this position will have the following experience and qualifications:
Qualification
- Studies related to hospitality Experience
- Hospitality or guest service experience will be a strength.
Skills
- Fluent in English
- Pleasing personality with a good attitude
- Knowledge about IT and PMS System, preferably Opera
- Open minded and flexible
The ideal candidate for this position will have the following experience and qualifications:
Qualification
- Studies related to hospitality Experience
- Hospitality or guest service experience will be a strength.
Skills
- Fluent in English
- Pleasing personality with a good attitude
- Knowledge about IT and PMS System, preferably Opera
- Open minded and flexible
- Language required: English.
The company
Built on a cliff overlooking the fishing village of Port Soller and surrounded by the Tramuntana mountain range, the Jumeirah Mallorca promises a true escape – even appearing to float between the sky and the sea.
This intimate luxury hotel in Mallorca houses a selection of 121 airy sea or mountain facing rooms and suites, spread across 11 buildings connected by wonderful scented gardens. You’ll enjoy access to your own private balcony or terrace at our top hotel in Mallorca so you can enjoy the picture postcard view at your leisure.
The warm Mediterranean climate and the Jumeirah Port Soller Hotel’s glorious natural setting make this luxury hotel in Mallorca the ideal place for al fresco dining. You have a choice of three bars and three restaurants serving Spanish delicacies, while the luxurious Talise Spa, state-of-the-art gym, two swimming pools and a spacious ballroom provide more ways to spend your time with us.
A world away from the stresses of modern life, Jumeirah Mallorca is just a 25-minute car transfer from Palma International Airport.
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