Kempinski Al Othman Hotel Al Khobar Saudi Arabia
Posted
Laundry Manager
About the job
Laundry Manager
Department: Housekeeping & Laundry
Employment Type: Permanent - Full Time
Location: Saudi Arabia - Al Khobar
Description
The incumbent in the position is responsible for managing the laundry department in order to meet hotel business requirements with efficiency and effectiveness whilst ensuring the highest quality of laundry services. This department includes the following sections: laundry, linen and uniform. The laundry section provides services to hotel guests, valet shop customers, in addition to servicing the hotel complex operational Laundry needs.
Key Responsibilities
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Job Requirements
About Kempinski Al Othman Hotel Al Khobar Saudi Arabia
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Department: Housekeeping & Laundry
Employment Type: Permanent - Full Time
Location: Saudi Arabia - Al Khobar
Description
The incumbent in the position is responsible for managing the laundry department in order to meet hotel business requirements with efficiency and effectiveness whilst ensuring the highest quality of laundry services. This department includes the following sections: laundry, linen and uniform. The laundry section provides services to hotel guests, valet shop customers, in addition to servicing the hotel complex operational Laundry needs.
Key Responsibilities
- Plan and coordinate all activities of every section of the laundry such as handling linen, dry cleaning and uniforms in order to meet hotel business requirements whilst ensuring the highest quality of services.
- Supervise Laundry operations such as cleaning and maintain all Linen and Uniforms whilst ensuring satisfaction of all customers internal and external, timely and defect free.
- Select, train, develop, schedule and manage the performance of direct and indirect subordinate to ensure the efficient running of Laundry operations.
- Check the cleaning of guest and staff clothes, uniforms and linen of the hotel in order to meet the Kempinski quality standards and take corrective actions when necessary.
- Verify the laundry equipment on a regular basis to ensure proper functioning.
- Identify the Laundry Department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.
- Keep up to date a list of requests for linen and uniforms for each department so that they are in line with their budget.
- Prepare and organize the quarterly linen inventory, write a report and ensure replacement which is necessary.
- Prepare the yearly budget for the valet shop/ hotel guest laundry, monitor its expenses and strive to increase its revenue.
- Handle guest complaints and give further instructions to the staff if needed to ensure customer satisfaction.
- Assist in the preparation of the annual laundry budget and manning guide and manage within the budget guidelines without effects on the quality of laundry services.
- Keep abreast of all new equipments and new cleaning products and evaluate their quality.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
Job Requirements
- 3 to 5 years experience in a laundry management position
- Preferably in a four or five star hotel
- Arabic speaker
About Kempinski Al Othman Hotel Al Khobar Saudi Arabia
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
- Department: Housekeeping
