Housekeeping Supervisor

Housekeeping Supervisor

Department: Housekeeping & Laundry

Employment Type: Permanent - Full Time

Location: Egypt - Safaga

Description
The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas to ensure the highest standards of cleanliness.  They assist the Assistant Executive Housekeepers and the Executive Housekeepers in the planning of the department.

Key Responsibilities

• Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Check Public Areas / Floors to ensure furnishing, facilities, and equipment are clean and in good repair, well maintained, and replaced/refurnished as required...  If assigned on Floors, check rooms particularly those assigned to V.I.P., V.V.I.P, and known repeated guests receive special attention to ensure they meet the hotel standards.
• Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues.  It may be the confirmation of room status to the repair work to be done.
• When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training needs, development of training plan, and implementation of training.
• Conduct monthly training sessions with existing employees in order to meet the identified training needs.
• Schedule routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Control usage of all amenities and cleaning supplies to ensure compliance with budget and ensure appropriate usage of equipment and tools.
• Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests.

Job Requirements

• Minimum of 3 years experience in a supervisory position in the housekeeping department preferably in an international five-star hotel
• Excellent Knowledge of cleaning products, equipment, and machines.
• Advanced Knowledge and Skills in Cleaning techniques.
• Advanced Knowledge of housekeeping procedures and standards.
• Ability to maintain the highest standards of professionalism, ethics, grooming, and attitude.
• Pro-active hospitality skills including guest service skills.
• Excellent communication skills.

About Manager
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
About Kempinski Hotel Soma Bay Red Sea Egypt

Kempinski Hotel Soma Bay introduces luxurious European service with Egyptian hospitality at the premier holiday destination on Egypt’s Red Sea coast. The hotel comprises 325 rooms, including 34 suites with a luxurious interior design. We provide a remarkable dining experience in 6 food & beverages with special culinary highlights. The Fitness Center provides a gym, Jacuzzi, sauna, steam room, and 4 treatment rooms, where certain massages can be arranged through The Cascades Spa & Thalasso. The Soma Bay leisure facilities include diving & snorkeling, tennis & squash as well as golf facilities located just a few minutes away from the hotel.