Director of IT

Director of IT

Application Deadline: 17 June 2024

Department: Information Technology (IT)

Employment Type: Permanent - Full Time

Location: China - Beijing (Yansha Center)

Reporting To: Managing Director

Compensation: ¥25,000 - ¥30,000 / month

Description
SCOPE
This position is responsible for managing all local computer technology and services in the fotel
which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet
access and all related systems, ofice automation and email systems, departmental systems for
front ofice, back ofice, sales & catering, personnel, spa, and other network based sofiware
supporting these systems; network security and compliance; where not the responsibility of the
Engineering department, cabling, access control system, voice and guest technologies. The role
will be responsible for management of the IT and potentially AV staff in the hotel. Maintains
inventory of all hardware products and software licenses, and reviews maintenance agreements.
Supervises, supports and trains staft and team members at IT Dept. The Director ofIT role is only
for larger hotels in MEA and China Regions.

OVERALL OBJECTIVES  
The job of Director of I'T is executed satisfactorily when:

• All IT Systems are running smoothly in the hotel and the IT function is acting in a proactive
• IT is driving effciencies in the use of applications enabling the other departments to
  successfully complete their tasks.
• All Corporate IT related policies and procedures have been implemented and a successful
  self audit has been carried out.
• The IT department runs to budget.
• The hotel has an acceptable level ofPCI compliance.
• All Kempinski standards related to guest facing technology are implemented to an
  acceptable level.
• At Kempinski, Talent Development is a management responsibility and consequently an integral
  and important part ofour Managers’ daily activities.
• At Kempinski, Talent Development is a management responsibility and consequently an integral
  and important part ofour Managers’ daily activities.

The Director ofIT fulfils their role as a Talent Development Ambassador when:

• They actively support and implement Talent Development initiatives as a part oftheir daily activities.
• They identify Training talents in their department and throughout the hotels as per below
  definition* and actively support their career development.
• They support and initiate transfer, cross exposure and task force assignments for their
  team.
• They personally conduct TTTTs with their team on a regular basis and take personal
  interest for their talents’ development plans.
• They recruit and select potential talent according to the Company's current and fiture
  hotel, regional and worldwide needs including conducting interviews for positions in
  their department and their region.
• *A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can
  be promoted to the next level. Mobility is what makes this person a Kempinski Talent.

Key Responsibilities
MAIN RESPONSIBILITIES

• First point ofcontact for all computer related issues within the hotel.
• Solves technical or operational problems as reported by the users.
• Ensures that equipment is in proper working order and application performance is optimized.
• Ensure that all 24/7 systems (i.e. front ofice, point of sale, email and intemet) are monitored and that technical service is available any time.
• Ensure that backups are performed and checked on a regular basis.
• Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law.
• Ensure that IT contingency systems for all key business areas are in proper working orderand that staff are trained in the switching to, and use of, these contingency systems.
• Follow Kempinski policies as they relate to the security and operation of the computer systems.
• Ensure that the IT organizational requirements for legal, data protection and PCl compliance are in place.
• Update all computer systems with the latest security patches to minimize internal and external access security risks.
• Train and maintain back-up staff for each server-based application.
• Ensure first level support backup is in place for all systems and network.
• In cooperation with all other department heads, design and implement new computer based procedures that will improve profitability, operations and work efficiencies.
• Coordinate the installation ofall new applications or upgrades of existing applications.
• Coordinate and reviews all new software development specific to the hotel, in accordance to Kempinski policies and standards.
• Implement all corporate IT related policies and procedures and carry out an annual self audit.
• Provide advice to better expedite access and to improve the use ofinformation in the Hotel.
• Take direction from the Corporate IT department as it relates to the technical operation of computertechnologyhardware and sofware.
• Communicate status, risks and opportunities as it relates to IT to Corporate & Regional IT General Manager and Hotel Management.
• Responsible for communication with computer vendors and Kempinski Corporate IT Department.
• Responsible for timely preparation and submission of all IT budgets.
• Responsible for the management and control ofall IT budgets according to an agreed plan and budget.
• Ensure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT.
• Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
• Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
• Select and recruit suitable employees for the department using prescribed set of policies and procedures.
• Identify employees with potential for promotion and/or transfer and make appropriate development plans for them together Director ofPeople Services.
• Work within all pre-set budgetary limits.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

About Kempinski Hotels

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.