Internship - Client Experience Assistant M/W - Ibiza

About the job

**Your tasks and responsibilities will be:** * **Strong support of the Client Experience Manager:** * Creating weekly service packages for clients * Keeping track of daily operations * Reviewing daily services sold * Excel sheet to be aware of the client's daily activities & services * Maintaining good relationships with suppliers on behalf of the company * Finding new suppliers in different destinations * **Back-office Organization:** * Ensuring everything is ready upon client’s arrival * Assisting with the shopping bookings * Making & reconfirming restaurant reservations * Updating the restaurants’ opening & closing sheet * Creating and keeping updated an Excel for each client with all restaurants booked * Request & follow up on invoices from the corresponding supplier * Updating supplier prices on the system (Lucy) * Creating a monthly overview of bookings focused on restaurant reservations * Follow-ups with clients and suppliers during on-going services * Closing the booking process by adding the invoices into the system * **Operational Organization:** * Quality control & evaluating suppliers through testing by representing Le Collectionist * Assisting with the check-in & check-out during peak season if needed * Running errands and deliveries before and during their stay * Assisting with the shopping bookings * Assisting on boat check-ins service * Keeping track of daily operations * Staying updated about the latest services and events on the island in order to advise the client about new experiences * Finding new suppliers in different destinations * Maintaining good relationships with suppliers on behalf of the company * **Perks** 🎂 Day off for your birthday! This is your day, rest and enjoy as you please! (except week-ends and banking holiday). 🍽️ Ticket restaurant 📞 You will be given a work phone (iPhone) 💰 All tips are personal and you may be doing a plus each month in high season 🎊 Organized team buildings

About you

  • Language required: French.

The company

Depuis 2013, nous transformons la location d’une maison de vacances en une expérience exceptionnelle alliant les plus belles propriétés du monde à un service sans pareil.

Nous trouvons, dans des destinations mythiques ou surprenantes, la maison qui correspond à chacun de nos voyageurs. Nous préparons, façonnons et personnalisons chaque séjour, pour créer une expérience taillée entièrement sur-mesure.
Nous fixons ainsi un nouveau standard dans le marché de la location de luxe. Nous tissons avec nos clients une relation de confiance qui s’inscrit dans le temps.

Nos équipes sont l’ingrédient central de notre réussite. Elles conçoivent et construisent chaque voyage comme un projet unique. Nos équipes locales sillonnent le monde pour sélectionner les maisons les plus remarquables et assurent dans leur destination un accueil et un service inégalés.

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Internship - Client Experience Assistant M/W - Ibiza

Ibiza, Spain

Internship, Indefinite

Start Date:

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