Marsa Malaz Kempinski - The Pearl Doha
Posted
Minibar Attendant - In Room Dinning
About the job
Minibar Attendant - In Room Dinning
Application Deadline: 30 June 2024
Department: Food & Beverage
Employment Type: Permanent - Full Time
Location: Qatar - Doha
Reporting To: Restaurant Manager
Description
As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction
Key Responsibilities
Skills, Knowledge and Expertise
- Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers
- 5 Star Luxury Hotel Experience
- Minimum of 1 year experience in In-Room Dining & Minibar
About Kempinski
At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon
which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.
Discover a career crafted by you.
About Marsa Malaz Kempinski - The Pearl Doha
Marsa Malaz Kempinski, The Pearl – Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of
The Pearl, in the capital of Qatar. Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites.
Application Deadline: 30 June 2024
Department: Food & Beverage
Employment Type: Permanent - Full Time
Location: Qatar - Doha
Reporting To: Restaurant Manager
Description
As a Minibar Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction
Key Responsibilities
- Perform task as per instructions from the immediate Supervisor and as per duty schedule
- Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
- Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
- Work within the team to prepare all mise en place according to 24 hours service requirements
- Ensure proper appearance and grooming while on duty
- Answer the Room Service telephones, if and when required
- Good knowledge of the Room Service menu in order to answer guests’ queries
- Be familiar with all relevant issues concerning the Room Service
- Report cleanliness and maintenance issues to the immediate Supervisor
- Keep all occupancy information containing documents under close cover during the work on the floors
- Attend regular training session in line with the departmental SOP’s
- Familiar with the company’s internal policies and safety procedures.
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Stocks and replaces missing items in the minibar in guest rooms, inspect and clean the minibars in accordance with departmental procedures and policies.
- Ensures products in minibar and guest room are not expired and take the proper procedure to remove and replace those products as necessary.
- Monitor and report any misuse or unexplained stock discrepancies.
Skills, Knowledge and Expertise
- Ability to work under pressure of meeting production schedules and timelines for guests and fellow workers
- 5 Star Luxury Hotel Experience
- Minimum of 1 year experience in In-Room Dining & Minibar
About Kempinski
At Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon
which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.
Discover a career crafted by you.
About Marsa Malaz Kempinski - The Pearl Doha
Marsa Malaz Kempinski, The Pearl – Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of
The Pearl, in the capital of Qatar. Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms – including 69 suites, two Presidential suites and two Royal suites.
- Department: F&B kitchen
