Assistant Front Desk Manager
About the job
The Assistant Front Desk Manager helps deliver industry-leading customer service to our guests by supervising, motivating, and coaching members of the Guest Services team. He/she provides a variety of services in the Guest Services desk; helps balance the operational needs between the Financial and Guest Services divisions; oversees and plans a balanced front desk schedule; and ensures maximum compliance with all internal requirements and external authorities. Candidates must have front-of-the-house supervisory experience in an upscale cruise line, hotel, or resort as well as working knowledge of US cash handling procedures and foreign exchange.
- Department: Reception
About you
See Description
- Language required: English.
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.