Assistant Shore Excursions Manager
About the job
The Assistant Shore Excursions Manager promotes shore excursion tours and packages to guests. He/she works his/her assigned shore excursions desk shift; prepares and submits required reports; trains new staff members; coordinates tender operations with the Marine department; meets tour operations while in port; and inspects new shore excursions. Preferred candidates have experience in a customer contract related position with working knowledge of customer service techniques; knowledge of ports-of-call and associated ports; and the ability to sell, upsell, and cross-sell tour products and services.
- Department: Travel Tour Operator
About you
See Description
- Language required: English.
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.