Front Desk Manager
About the job
Front Desk Managers are responsible for leading, mentoring, and training a team of individuals who provide exemplary customer service. He/she must maintain guest ratings and comments; participate in boarding processes; balance operational needs between the Financial and Guest Services departments; and assist in compiling shoreside reports as needed. Candidates must have front-of-the-house supervisory experience in an upscale cruise line, hotel, or resort.
- Department: Reception
About you
See Description
- Language required: English.
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
