IT Support Specialist
About the job
Our IT Support Specialist provides first-level tech assistance and configures basic network components. They perform basic troubleshooting to isolate and diagnose common in-stateroom equipment problems, and are responsible for logging all work, reviewing, and monitoring incident tickets for technicians' queue. The IT Support Specialist will report directly to the IT Manager and must be able to service IT-related issues across the organization. A minimum of six months' experience in a technical user-assistance role is an advantage.
- Department: IT & Technology
About you
See Description
- Language required: English.
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.