Onboarding Specialist - Project based
About the job
PROJECT SCOPE:
Crew Documentation & Readiness
1. Ensure all crew members have the necessary documents for their joining port by requesting, verifying, and validating them in CTRAC.
2. Communicate with crew members via email or phone to follow up on required documentation.
3. Monitor and review the list of expected joiners, identifying crew members who require a visa and facilitating advance appointment requests when applicable.
4. Process online and manual visa appointments and applications.
5. Request and coordinate supporting documents, including Letters of Invitation for Visa Applications, Visa on Arrival (VOA) arrangements, and OK to Board clearances from port agents. Additionally, prepare and issue Letters of Guarantee (LOG) for visa processing.
6. Collaborate with cross-functional teams to provide updates on crew readiness status.
7. Maintain and update internal trackers for monitoring and visibility.
8. Perform additional duties as assigned. This job description does not imply that these are the only responsibilities of the role; employees may be required to undertake other job-related tasks as directed by their supervisor or management.
A. Project Duration:
· The Project based employment can be pre-terminated upon completion of the project or for a period of three (3) months maximum of (1) year, whichever comes earlier.
#LI-JR1
Crew Documentation & Readiness
1. Ensure all crew members have the necessary documents for their joining port by requesting, verifying, and validating them in CTRAC.
2. Communicate with crew members via email or phone to follow up on required documentation.
3. Monitor and review the list of expected joiners, identifying crew members who require a visa and facilitating advance appointment requests when applicable.
4. Process online and manual visa appointments and applications.
5. Request and coordinate supporting documents, including Letters of Invitation for Visa Applications, Visa on Arrival (VOA) arrangements, and OK to Board clearances from port agents. Additionally, prepare and issue Letters of Guarantee (LOG) for visa processing.
6. Collaborate with cross-functional teams to provide updates on crew readiness status.
7. Maintain and update internal trackers for monitoring and visibility.
8. Perform additional duties as assigned. This job description does not imply that these are the only responsibilities of the role; employees may be required to undertake other job-related tasks as directed by their supervisor or management.
A. Project Duration:
· The Project based employment can be pre-terminated upon completion of the project or for a period of three (3) months maximum of (1) year, whichever comes earlier.
#LI-JR1
- Department: Other
About you
- Language required: English.
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
