Assistant Chief Concierge

About the job


Shangri-La Tokyo

Based in Hong Kong, the Shangri-La Group operates hotels across the Asia-Pacific region. Join Shangri-La, a successful pioneer in Asian hospitality, and gain quality experience.


シャングリ・ラ 東京


香港を拠点として、アジア太平洋地域を中心にホテルを展開するシャングリ・ラグループ、アジアンホスピタリティーのパイオニアとして成功を収めてきたシャングリ・ラで、上質な経験を積みませんか。

Job Summary:

Assistant Chief Concierge :

The Assistant Chief Concierge provides guest services as well as supervision, direction, and leadership in the Concierge in accordance with the objectives, performance and quality standards established by Shangri-La Hotels and Resorts and the hotel under the guidance of the Chief Concierge. Must have a strong and extensive knowledge of the local area and of the resources available to our guests.

Requirements:

Skills:

Opera, Alice Concierge experience, PC literacy of Excel Word and PowerPoint

Experience:

Minimum 3-year experience as Concierge in International Luxury hotels.

Personality:

Customer Oriented

Motivated Team Player

Flexibility

Goal Oriented

Others:

Business level of language proficiency in English and Japanese

Member of Japan Concierge Association is plus.

Minimum 1 year experience as Assistant Chief Concierge at Luxury International hotel in Tokyo is plus.

BENEFITS
  • Overtime allowanceOvertime allowance shall be based on actual overtime hours
  • BonusDetermination of the payment of bonus shall be based on the business performance of SLTY, the Shangri-La Group and individual performance of the Employee.
  • Transportation fareActual public transportation fare required to report at the office and to return back home shall be paid (Maximum JPY 50,000.-).
  • Merit Salary IncrementSalary shall be reviewed once a year based on the achievement of each Employee according the Company’s discretion.
  • Career developmentShangri-La Group is well known for its internal development program and with the upcoming opening of the Shangri-La in Kyoto, there is ample of opportunities in each field.
  • CanteenFree daily meals in the company cafeteria and a beverage station available 24 hours a day, 7 days a week.


福利厚生
  • 残業手当:残業手当は実際の残業時間に応じて支給
  • 賞与:シャングリ・ラ 東京、シャングリ・ラグループの業績および従業員個人の業績により支給を決定する
  • 交通費:支給あり(上限50,000円-)
  • 昇給:年1回、各社員の業績に応じて当社の裁量で給与を見直します
  • キャリア開発:シャングリ・ラグループは社内開発プログラムに定評があり、京都のシャングリ・ラのオープンを控えていることから、各分野で十分なチャンスがあります
  • 社員食堂:無料で社員食堂での毎日の食事や、24時間いつでも利用できるドリンクステーションが用意されております


Assistant Chief Concierge

Tokyo, Japan

Full-time, Indefinite

Start Date:

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