Assistant Chief Concierge
About the job
Shangri-La Tokyo
Based in Hong Kong, the Shangri-La Group operates hotels across the Asia-Pacific region. Join Shangri-La, a successful pioneer in Asian hospitality, and gain quality experience.
シャングリ・ラ 東京
香港を拠点として、アジア太平洋地域を中心にホテルを展開するシャングリ・ラグループ、アジアンホスピタリティーのパイオニアとして成功を収めてきたシャングリ・ラで、上質な経験を積みませんか。
Job Summary:
Assistant Chief Concierge :
The Assistant Chief Concierge provides guest services as well as supervision, direction, and leadership in the Concierge in accordance with the objectives, performance and quality standards established by Shangri-La Hotels and Resorts and the hotel under the guidance of the Chief Concierge. Must have a strong and extensive knowledge of the local area and of the resources available to our guests.
Requirements:
Skills:
Opera, Alice Concierge experience, PC literacy of Excel Word and PowerPoint
Experience:
Minimum 3-year experience as Concierge in International Luxury hotels.
Personality:
Customer Oriented
Motivated Team Player
Flexibility
Goal Oriented
Others:
Business level of language proficiency in English and Japanese
Member of Japan Concierge Association is plus.
Minimum 1 year experience as Assistant Chief Concierge at Luxury International hotel in Tokyo is plus.
BENEFITS
- Overtime allowanceOvertime allowance shall be based on actual overtime hours
- BonusDetermination of the payment of bonus shall be based on the business performance of SLTY, the Shangri-La Group and individual performance of the Employee.
- Transportation fareActual public transportation fare required to report at the office and to return back home shall be paid (Maximum JPY 50,000.-).
- Merit Salary IncrementSalary shall be reviewed once a year based on the achievement of each Employee according the Company’s discretion.
- Career developmentShangri-La Group is well known for its internal development program and with the upcoming opening of the Shangri-La in Kyoto, there is ample of opportunities in each field.
- CanteenFree daily meals in the company cafeteria and a beverage station available 24 hours a day, 7 days a week.
福利厚生
- 残業手当:残業手当は実際の残業時間に応じて支給
- 賞与:シャングリ・ラ 東京、シャングリ・ラグループの業績および従業員個人の業績により支給を決定する
- 交通費:支給あり(上限50,000円-)
- 昇給:年1回、各社員の業績に応じて当社の裁量で給与を見直します
- キャリア開発:シャングリ・ラグループは社内開発プログラムに定評があり、京都のシャングリ・ラのオープンを控えていることから、各分野で十分なチャンスがあります
- 社員食堂:無料で社員食堂での毎日の食事や、24時間いつでも利用できるドリンクステーションが用意されております