Events Manager

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including KowloonShangri-La, IslandShangri-La, Kerry Hotel Hong Kong, JENHong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for an Events Manager based at Kerry Hotel Hong Kong!

As an Events Manager, we rely on you to:

• Handle logistics arrangement for confirmed events and groups with / without events with organizers in a proactive manner
• Liaise with event / group organizers on finalizing details and gives professional advice on rooming list, set-ups and planning of events
• Ensure effective communication with clients and internal departments
• Maintain close co-ordination with respective departments on organisers’ requirements and last minute event requirements
• Manage guests and organizers’ satisfaction
• Oversee the operation of banquet functions and works closely with various departments to ensure quality service is delivered to our clients at all times
• Ensure account postings are correctly done and review bills with organizers on a daily basis
• Maintain close communication with Events Sales Manager during the process

We are looking for someone who has:

• Degree holder in Hotel Management, Events Management or relevant discipline
• Minimum of 5years related experience in a similar capacity
• Excellent communication and interpersonal skills and can work independently under pressure
• Good knowledge of market trend research and intelligence
• Good command of spoken and written in English and Chinese,Mandarin