Manager, Global Sales Strategy

About the job



Shangri-La Group

Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage.

Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa.

Regarded as one of the world’s finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues, to best in class leadership development, you can be sure that potential is identified and nurtured throughout your career.

We are currently looking for a Manager, Global Sales Strategy, to support Hotels, Regions and GSOs on implementation of strategic sales projects & transformations. You will work closely with cross functional teams to ensure successful launch of strategic initiatives in the regions.

As Manager, Global Sales Strategy, we rely on you to

  • To support the design and implementation of global sales strategies to optimize revenue & profit, through data analytics, research, technology development and innovations.
  • To identify and develop sales strategies to unleash potential geographical markets or customer segments.
  • To support Hotels, Regions and GSOs on implementation of strategic sales projects & transformations through project management, training, communication, SOP development and ongoing operational support.
  • To work closely with HQ technology team to design, develop, test, and launch tech initiatives to digitalize customer journeys & seller processes to improve efficiency and productivity.
  • To collaborate with HQ & regional marketing and loyalty teams to drive awareness of sales strategic initiatives for both B2B and B2C.
  • To conduct regular business analytics to identify trends, threats, or opportunities.
  • To perform other duties as assigned by the Supervisor.


We Are Looking For Someone Who Has

  • Minimum of 8 years of experience in sales, marketing, revenue optimization, or consulting. Preferably with experience in hospitality or travel industry.
  • Proficient in Microsoft Office applications.
  • Fast learner and good communication skill
  • Data analytics, project management and marketing experience
  • Good problem solving, organizational and interpersonal skills
  • Proficiency in English and Chinese

Manager, Global Sales Strategy

Hong Kong

Full-time, Indefinite

Start Date:

Want something different? See similar jobs

Reservations Agent
Reservations Agent

Reservations Agent

Kempinski Hotel & Residences Palm Jumeirah - Dubai

Dubai, United Arab Emirates