Residences Agent

Shangri-La The Fort, Manila

Shangri-La The Fort, Manila is located within Fort Bonifacio, a former military base and city centre. With 60 storeys high, the complex is comprised of576 hotel guestrooms and, 97 hotel residences and 98exclusive Horizon Homes, the high rise building is a Manila landmark. The new hotelcomplements the company’s five existing properties in the Philippines.

The mixed-use business, residential and retail tower is located along 5thAvenue and 30th Street, within the new, fast-developing Taguig business district. It is a30-minute drive from the Ninoy Aquino International Airport, and is alsoclose to the Manila Golf Club and Manila Polo Club, 10 minutes from Makati district, the capital’s financial, cultural and entertainment hub with first-class shopping malls.

DUTIES:

• Providea personalised guest service experience
• Createa memorable experience for the guests
• Maintain the high standards of service in Front Office
• Assist guests with any issues or problems

RESPONSIBILITIES:

• Preferably a college graduate
• Preferably has relevant experience with an international 5* hotel group or in the same capacity
• Preferably with Front Office experience
• Loves interacting with guests and customers
• Is a self-starter and a team player
• Takes pride in being a hotelier
• Communicates with fluency in English (and local language)
• Loves being creative with an eye for detail
• Enjoys crafting best-fit solutions for the guests