Sheraton Paris Charles de Gaulle Airport Hotel



About the job

Job Number 23091558
Job Category Rooms & Guest Services Operations
Location Sheraton Paris Charles de Gaulle Airport Hotel, Terminal 2C, BP 35051, Tremblay en France, Val-d’Oise, France VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management



Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.


Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

About you

  • Languages required: English and French.

The company

Restez connecté au Sheraton Paris Airport Hotel & Conference Centre - le seul hôtel construit directement à l'intérieur du Terminal 2 de l'aéroport international CDG. Nous sommes également à quelques pas du CDG VAL, un service de navette automatique gratuit qui relie les trois terminaux de l'aéroport. Marchez directement depuis votre avion vers un environnement chaleureux et accueillant.

A seulement 10 minutes du parc des expositions de Paris-Nord Villepinte et à 30 minutes du centre de Paris par un train à grande vitesse, nous sommes faciles d'accès et parfaitement situés pour les voyageurs d'affaires. Vous pouvez également prendre le Train Grande Vitesse (TGV) en toute simplicité, car sa gare se trouve juste en dessous de notre hôtel. Il vous emmènera dans les principales villes de France, ainsi qu'à Bruxelles en une heure et à Amsterdam en cinq heures.

240 chambres et 12 suites sont conçues pour votre confort. Avec des murs 100% insonorisés et notre lit Sheraton Sweet Sleeper™, vous profiterez d'une nuit de sommeil réparatrice après une longue journée de travail ou de voyage.

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Tremblay-en-France, France

Full-time, Indefinite

Start Date:

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