Shore Concierge Manager for Silversea Cruises
About the job
Position Description:
Do you have a real interest in visiting remote locations and sharing your knowledge with guests?
We are looking for an Shore Concierge Manager to join Silversea Cruises, one of the World's Best Small Luxury Cruise Lines
As SCM, you will work in a small team to ensure all guests have memorable tours, where tailor-made options are part of the norm.
As well as ensuring the highest standards of guest care at sea, you will also train and develop others, ensure tours are dispatched correctly, assist with the departmental administration including ticketing and overall responsibility for the department.
We are ideally looking for candidates who have previous experience working on the coasts of Australia, New Zealand and a variety of Asian ports.
A good working knowledge of Microsoft Applications, Fidelio and MXP is also highly desirable.
V. Group is the leading global maritime agency with a pool of 44,000 active seafarers and approximately 3,000 shore colleagues. We represent in excess of 300 global client businesses who have engaged our management services for around 1,000 vessels.
At V. Group, our ambition is straightforward - to drive the transformation of our industry and to be the leading global provider of marine crew supply/management services.
Our values comprise of ‘five C’s’: we Care, we Collaborate, we Challenge, we are Consistent, and we Commit and Deliver, these values are central to our business and remain embedded in to our service output.
We aim to be an industry leader, challenging the parameters of best practice and shaping the future of Marine Operations.
As a strictly compliant global leader in marine services, V. Group will not request any fees or compensation for our services from seafarers. Please be aware of any illegal recruitment services and crewing representatives attempting to act on our behalf.
- Department: Concierge
About you
- Language required: English.
The company
Silversea’s small luxury ships are designed for those who delight in discovery and indulge in luxury. All our ships feature spacious, ocean-view suites with butler service, and most include private verandas, meaning you can sip your champagne from the comfort of your deck while watching the vistas beyond. Whether you want to gaze at icebergs or palm trees, the choice is yours. Our ships sail pole-to-pole to over 900 destinations on all seven continents, leaving (almost) no part of coastline uncovered.
We offer around-the-clock butler service in all suites. Our team of dedicated men and women ensure that all your needs are well served – with thought, surprise and charm. From the moment you step on board - before in fact, as our butlers will help you breeze through embarkation, you will be warmly welcomed into our white-gloved ambience. Once on board, you’ll be pampered from dawn to dusk - all your requests, no matter how big or small, will be looked after. Enjoy the ease, convenience and value of an all-inclusive cruise that includes almost all your onboard discretionary expenses.
