F&B Waiter (Extra)

As an F&B Waiter, I will perform the following relevant tasks for this role:

·        Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner, using guest name whenever possible.

·        Answer outlet telephone courteously and efficiently as specified in departments standards.

·        Escort guest to the table and assist in seating and present the menu.

·        Ensure that you serve all the guest face towel.

·        Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.

·        Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.

·        Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor.

·        Ensure that all guests are greeted courteously and attentively in the working area.

·        Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments.

·        Ensure the prompt and efficient service required by standards.

·        Take order from any food & beverage outlet menus.

·        Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.

·        Follow the leadership of the captain or supervisor on shift.

·        Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.

·        Have good knowledge of all F&B outlets opening hours.

·        Recommend and promote items as directed by supervisor.

·        Maintain at all times the highest standard of social skills.

·        Report any maintenances faults following the required steps.

·        Knowledge on menu prices and suggesting upselling when necessary.

·        Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.

·        Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences and/or food allergies are implemented whenever possible.

·        Maintain efficient administration within the department preparing and submitting operational reports on time.

·        Ensure all equipment of the department is kept clean and in good working condition.

·        Upsell all resort, spa, Experiences and restaurant facilities.

·        Attend meetings and training as required by supervisors.

·        Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

·        Strictly adhere to LQA standards and guest comments.

·        Perform any additional tasks given to me by supervisor/management.

To execute the position of a Housekeeping Attendant, I must have the required skills/documentation:

• Be eligible to work in Switzerland
• Be able to communicate in French and English

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.