Food & Beverage Manager
About the job
Job Responsibilities
Directs and coordinates the food and beverage staff to maximize departmental sales and profits. Manages the food preparation and service operations which include all restaurants, bars and banquet services. To lead the food & beverage department, in order to provide the highest level of hospitality in all the F & B outlets. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Continuously delight the customer by offering trend setting and innovative products and services.
* Plan, Forecast and Budget the revenues and cost for the Food & Beverage department.
* Develop and implement strategies to achieve a larger market share and attract new segments, for the various outlets.
* Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Vconnect to draw an action plan.
* Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
* Recruitment and Performance Appraisal/ Management of the staff in the department.
* Work with the Executive chef in the area of cuisine, menu planning & design.
* Ensure through regular monitoring of Trust You feedback, prompt, efficient and accurate service to all guests.
* Retain guests and enhance guest loyalty through introduction of various schemes, food festivals or other retention programmes.
* Review the monthly profit and loss statement for various outlets and derive inferences and develop action plans on the same.
* Ensure that all the operational standards set for all the equipments & processes are followed.
* Work in association with cost controllers in various areas of F & B costs.
* Develop departmental trainers & oversee all the training activities within the department.
* Maintain regular contacts with corporate and individual customers, and build strong relationships.
* Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F & B.
* Ensure that the department procures the best quality raw material and cost effective equipment.
* Identify key communities, plan various initiatives and co-ordinate the support activities.
Directs and coordinates the food and beverage staff to maximize departmental sales and profits. Manages the food preparation and service operations which include all restaurants, bars and banquet services. To lead the food & beverage department, in order to provide the highest level of hospitality in all the F & B outlets. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Continuously delight the customer by offering trend setting and innovative products and services.
* Plan, Forecast and Budget the revenues and cost for the Food & Beverage department.
* Develop and implement strategies to achieve a larger market share and attract new segments, for the various outlets.
* Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Vconnect to draw an action plan.
* Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
* Recruitment and Performance Appraisal/ Management of the staff in the department.
* Work with the Executive chef in the area of cuisine, menu planning & design.
* Ensure through regular monitoring of Trust You feedback, prompt, efficient and accurate service to all guests.
* Retain guests and enhance guest loyalty through introduction of various schemes, food festivals or other retention programmes.
* Review the monthly profit and loss statement for various outlets and derive inferences and develop action plans on the same.
* Ensure that all the operational standards set for all the equipments & processes are followed.
* Work in association with cost controllers in various areas of F & B costs.
* Develop departmental trainers & oversee all the training activities within the department.
* Maintain regular contacts with corporate and individual customers, and build strong relationships.
* Stay informed about local, national and international best practices/trends in food service, interior design, technology and entertainment in F & B.
* Ensure that the department procures the best quality raw material and cost effective equipment.
* Identify key communities, plan various initiatives and co-ordinate the support activities.
- Department: F&B kitchen
